FAQs

Hair Care FAQs:

1How often should I apply the Tsavorite Spritz Moisturizer?
You can apply the Tsavorite Spritz Moisturizer daily, before, during, and after styling for instant relief from itching, softening, and promoting hair growth.
2Can the Tsavorite Clarifying Treatment Hair Shampoo be used daily?
For best results, use the Tsavorite Clarifying Treatment Hair Shampoo only when needed to remove excess build-up from both hair and scalp.
3Do you have a product that can fix broken ages?
Yes, our Tanzanite Hair Oil can fix broken ages.
4What issues does the Tanzanite Hair Oil address?
The Tanzanite Hair Oil addresses itching, dandruff, breaking, thinning hair, and promotes healthy hair growth.
5How does the Sapphire Shampoo Bar contribute to hair health?
The Sapphire Shampoo Bar stimulates hair growth, provides scalp exfoliation, adds shine, and makes hair more manageable over time.
6Is the Jadeite Kids Spritz Moisturizer suitable for daily use on children's hair?
Yes, the Jadeite Kids Spritz Moisturizer is ideal for daily use, keeping your child's hair vibrant, soft, and healthy.
7Can adults use the Jadeite Kids Leave-in Hair Conditioner and Detangler?
While designed for kids, adults can also use the Jadeite Kids Leave-in Hair Conditioner and Detangler for softening and detangling.
8What age range is the Jadeite Kids Baby Hair Shampoo suitable for?
The Jadeite Kids Baby Hair Shampoo is designed for kids between the ages of 3 weeks to 12 years.
9What are the key ingredients in the Emerald Hair Food?
The Livara Emerald Hair Food contains pure shea butter, avocado oil, castor oil, and beeswax for scalp health, hair strengthening, and growth.
10How does the 2in1 Sapphire Deep Conditioner and Leave In Treatment benefit natural hair?
Livara’s Sapphire 2in1 Deep Conditioner and Leave-In Treatment provide instant softening, detangling and prevent hair thinning, especially for hard-to-comb natural hair.
11What does the Tsavorite Anti-snap Hair Treatment do?
Yes, the Tsavorite Anti-snap Hair Treatment is designed for all hair types to prevent breakage and promote hair health.
12Can the Tsavorite Spritz Moisturizer be used on chemically treated hair?
Yes, the Tsavorite Spritz Moisturizer is suitable for chemically treated hair and can be applied to relieve itching and promote hair growth.
13How long should I leave the Tsavorite Booster Hair Conditioner on my hair before rinsing?
For optimal results, leave the Tsavorite Booster Hair Conditioner on your hair for 2-3 minutes before rinsing.
14Does the Sapphire Hair Shampoo contain sulfates or parabens?
No, Livara’s Sapphire Hair Moisturizing Shampoo is sulfate-free and paraben-free, making it gentle on your hair.
15Can the Jadeite Kids products be used on adults' hair as well?
While designed for children, the Jadeite Kids Spritz Moisturizer, Leave-in Hair Conditioner, and Baby Hair Shampoo can also be used on adults' hair.
16How often should I use the Tsavorite Anti-snap Hair Treatment?
It should be used at least once a month.
17Can the 2in1 Sapphire Deep Conditioner and Leave-In Treatment be applied on dry hair?
You first dampen your hair by spraying some water then apply the 2in1 Sapphire Deep Conditioner and Leave-In Treatment.
18Is the Livara hair oil safe for color-treated hair?
Yes, the Tanzanite Hair Oil is safe for color-treated hair and helps address various hair concerns.
19Can the Sapphire Shampoo Bar be used on curly hair?
Absolutely! The Sapphire Shampoo Bar is suitable for all hair types, including curly hair, providing stimulation, shine, and manageability.
20How long does it take to see results with the Emerald Hair Food?
Results may vary, but consistent use of Livara Emerald Hair Food can lead to improved scalp health and strengthened, thicker hair over time.
21Do your products work for kids?
es, we have kids’ products that work on kids from 3 weeks old – 12 years of age
22Do you deliver worldwide?
Yes, we do deliver worldwide
23Does the Moonstone Shine Body Butter leave a greasy residue on the skin?
No, the Moonstone Shine Body Butter is formulated to absorb quickly, leaving your skin nourished without a greasy feeling.

Skin Care FAQs

1What skin issues does the Baby Opal Babies and Children Body Butter address?
The Baby Opal Body Butter with Shea Butter relieves heat rash, eczema, itchy skin, insect bites, and small skin wounds in babies.
2Can the Chocolate Ruby Body Butter be used for skin brightening?
Yes, the Chocolate Ruby Body Butter is a skin brightening natural expert with added cocoa butter for enhanced moisturizing effects.
3How does the Diamond Tones Body Butter help with stretch marks?
Livara Diamond Tones Body Butter, balanced with shea and cocoa butter, lavender, and cinnamon, is designed as an innovative stretch mark remover.
4Is the Mugisha Anti-aging Body Butter suitable for all skin types?
Yes, the Mugisha Anti-aging Body Butter is suitable for all skin types, offering a youthful glow any time of the day or night.
5What is the key feature of the Moonstone Shine Body Butter?
The Moonstone Shine Body Butter contains olive oil and cocoa butter, providing effective moisture for dry and sensitive skin types.
6Can the Baby Opal Babies and Children Body Butter be used on sensitive adult skin?
es, the Baby Opal Body Butter is gentle and suitable for use on sensitive adult skin.
7Is the Chocolate Ruby Body Butter recommended for all skin tones?
Yes, the Chocolate Ruby Body Butter is suitable for all skin tones, providing moisturization and a natural glow.
8How often should the Diamond Tones Body Butter be applied for stretch mark removal?
For effective stretch mark removal, apply the Diamond Tones Body Butter daily, focusing on areas prone to stretch marks.
9How long does it take to see results with the Diamond tones body butter?
Minimum is 3 months.
10Can the Mugisha Anti-aging Body Butter be used as a night cream?
Yes, the Mugisha Anti-aging Body Butter can be applied day and night for a youthful and glowing complexion.

Salon FAQs

1Does Livara relax hair?
No, we don’t, we deal in natural hair. However, we can also work on straight hair like braiding and washing
2Do Livara products work on straight hair?
Yes, it does
3How can I know my hair type?
You can know by the texture and porosity. You can also visit any of our Salons and our team would gladly help you find out your hair type. Alternatively, you can checkout our blog about hair types https://mylivara.com/can-you-easily-tell-your-hair-type
4Do you guys keep changing prices?
No, prices depend on what we are going to do.
5Do you have hair dressers that are specialized in kids only?
All our hairdressers are trained to handle both kids and adults in a gentle and proper manner.
6Does Livara have heat protection?
Yes, we do, the Livara product applied before blow drying has heat protection.
7What is a wash and go?
A wash and go is us applying the leave-in treatment and blow drying with a simple ban.
8Does Livara do home services?
Yes, we do
9How do you handle a sensitive scalp?
We spray a little water and use the booster conditioner while unplaiting and detangling.
10Do I need to carry my braids?
No please, our prices for braiding include the braids as well.
11How do I test for my hair porosity?
Take a strand of clean shed hair and drop in a glass of water for 3-5mins. If low, the hair floats • If Normal; the hair is in the middle • If high; the hair sinks • How do I maintain my hair? Use the moisturizer and hair food
12Do you plait 1 year olds?
Yes, we do
13What is the difference between a leave in treatment and a steam treatment?
A Leave-in treatment is applied in the hair after a wash and is left it, while steaming treatment, the client gets to sit in the steamer for 20-25mins.
14Which treatment is better?
Steaming treatment is better because it restores the vibrancy in your hair, strengthens the elasticity in the hair from the roots
15How often can I treat my natural hair?
We recommend a leave in treatment every after two weeks and a steam treatment once in a month.
16Does Livara have bridal packages?
Yes, we do
17Can you have your hair done without blow dry?
Yes, you can, we offer two cornrows as a complimentary after the wash.
18Does Livara work on men too?
Yes, we do men’s grooming
19Does Livara do ear-piercing?
Yes, Livara does ear-piercing with equipment that is sterilized to prevent infections
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